The stuff
people ask.

Sign in, open your dashboard and choose “Fund wallet.” Deposits start at ₦500. When secure checkout is available, follow its bank-transfer instructions; your wallet is credited after verified payment confirmation, with processing fees covered by Otpee and no receipt upload required. Older manual deposits still need a receipt and admin review. Keep your payment reference and contact support if a paid deposit has not appeared—do not transfer again while it is being checked.

Yes. All prices and wallet balances are shown in NGN. You can send a bank transfer from a Nigerian bank using the unique reference created for your deposit.

No. Confirmed deposits are final, closed-loop Otpee service credit. Wallet balance cannot be cashed out, transferred to another user, or returned to a bank account.

Your deposit remains pending until the transfer is matched and confirmed. Keep your Otpee reference and bank receipt in case support needs them.

It is a short-term number used to receive one activation SMS for a supported service. It is not a permanent mobile line and should not be treated as one.

Use the expiry shown in your order: SMS durations vary by supplier. Call orders show the supplier expiry. Email verification uses a 20-minute window; rentals last for the period you purchase. A timer reaching zero does not itself confirm a refund.

The code appears inside the active order screen. Keep it open or use “Check for SMS” to refresh the supplier status.

No. Choose a website and available email domain for a one-time verification order. Read the delivered message or code in the order modal. Continuous inbox access and reactivation of the same email are not currently offered.

Cancellation becomes available after 2 minutes while the order is waiting and no message has arrived. The email window is 20 minutes. A wallet return requires supplier confirmation; a countdown ending is not confirmation.

A number for the selected service and any verification code, caller details or text the provider returns. View these in the order modal. Otpee does not provide call audio, recordings, forwarding or outgoing calls.

Choose a country, service and available rental period. The number can receive SMS for the selected service throughout that paid period. It is not permanent ownership, and delivery or third-party acceptance is not guaranteed.

Cancellation is eligible after 2 minutes and within the first 20 minutes, before any SMS, subject to supplier confirmation. No ordinary refund applies after that window or at expiry. Use “Extend rental” to check available periods and confirm the current price. Extensions are not guaranteed.

Contact support with the order ID. Mid-rental failures and unconfirmed purchases or extensions need manual review. Do not assume a delayed update means cancellation, and do not buy again while the outcome is uncertain.

Open Orders in the dashboard. Number orders include SMS and calls; email and rental orders have their own sections. Open an order for its results and supported actions.

For SMS, email and calls, an eligible supplier-confirmed cancellation or unused timeout can return the order amount to your Otpee wallet—not to your bank account. Rental rules differ: expiry or no messages outside the early cancellation window does not automatically refund a rental. Unconfirmed orders stay under review.

No. Once a message or call result has been received, even without a parsed code, the order cannot be cancelled for ordinary wallet credit.

No. An order return restores spendable Otpee wallet credit. It is not a cash payment and cannot be withdrawn.

Fraud, spam, account takeover, financial or government accounts, identity abuse, healthcare services, bypassing platform rules, and any unlawful activity are prohibited.

Return to the marketplace and use the Contact support pill with your order or transfer reference. Never send your password, verification code or bank login details.