Clear rules.
Fair use.

1. Agreement and the service

These terms form an agreement between you and Otpee at otpee.online. By visiting the site, creating an account or using a service, you confirm that you can enter a contract, are at least 18 years old, and will follow these terms and the acceptable-use policy.

Otpee offers SMS verification, email verification, call verification and long-term number rentals. These provide temporary access for the selected service, not permanent ownership of a number or email address. Email verification is not a continuous personal inbox. Call verification supplies the available code or caller details, not an audio-recording or outgoing-call service.

2. Your account

• Provide an email address you control and accurate information needed for account, transfer or support review.
• Keep your password and session devices secure. Do not share access or use another person’s account without permission.
• Tell us promptly if you suspect unauthorised access, a wrong transfer or a compromised account.
• One person may not create accounts or transactions to evade limits, investigations or a restriction.

We may pause, limit or close an account when needed to protect users, investigate fraud, comply with law, enforce these terms or respond to a provider restriction.

3. Naira wallet and bank transfers

Otpee prices and wallet balances are displayed in Nigerian naira. A confirmed bank deposit becomes closed-loop Otpee service credit. It is final: it cannot be withdrawn as cash, returned to a bank account, transferred to another customer or exchanged outside Otpee.

• Follow the amount and receiving-account instructions shown in your current funding ticket or secure checkout. Do not reuse expired checkout bank details.
• Automatic deposits are credited after verified payment confirmation; Otpee covers the payment processing fee. Returning from checkout or uploading a screenshot does not itself prove payment. Older manual transfers require admin matching.
• Wrong, duplicate, unreferenced or disputed transfers may require manual review and may be delayed or refused.
• Wallet credit is for Otpee services only and has no cash value outside the service.

See the refund policy for the limited cases where an unfulfilled order can restore wallet credit.

4. Quotes, orders and returns

The final retail price and availability are shown before you confirm. Inventory, supplier response and expiry can change quickly. Follow the timing and available actions in the order screen. SMS, email and call verification are distinct from a rental, which can receive repeated SMS during the paid period.

• Do not start an order unless you are ready to use it for an authorised purpose during its short active window.
• Eligible supplier-confirmed rejections, cancellations or unused verification timeouts return credit to the originating wallet. Rentals can be cancelled only after 2 minutes and within the first 20 minutes, before any SMS, with supplier confirmation. Rental expiry or no messages after that window does not automatically return credit. Mid-rental failures are reviewed manually through support, without a promised refund.
• After a message or call result is received, even without a parsed code, ordinary cancellation for wallet credit is unavailable.
• We do not promise that a third-party platform will accept a number or email, avoid a restriction or keep an account active. Email reactivation is not currently offered. Rental extensions require availability and a fresh price confirmation; renewal is not guaranteed.

Any return is wallet credit only. The full rules and exclusions are on the refund policy page.

5. Responsible and third-party use

You must comply with the acceptable-use policy, applicable law and the rules of every third-party service where you use an Otpee number or email address. Fraud, spam, account takeover, identity abuse, financial or government verification, healthcare access, phishing, harassment, malware and bypassing platform safeguards are prohibited.

Otpee uses upstream providers to fulfil verification and rental orders. Otpee does not claim endorsement by those providers. Provider terms may impose additional limits, pricing, availability or remedies.

6. Availability and disclaimers

We aim to keep Otpee available, but the site, inventory, bank confirmation and upstream providers can be interrupted, delayed or unavailable. The service is provided on an “as available” basis to the maximum extent permitted by applicable law.

We are not responsible for a third-party account decision, number reuse, provider outage, inaccurate customer details, bank processing delay or prohibited use. Nothing here removes rights that cannot legally be excluded.

7. Changes and contact

We may update these terms when the service, providers or law changes. The date above will change with any material update. Continued use after an update means you accept the revised terms, except where applicable law requires another process.

For questions, account notices or complaints, email Otpee at support@otpee.online or use the Contact support pill on the marketplace.